Help

Customer Support

Last updated: 2 October 2026

How to reach us

Hours and response times

Monday to Saturday. We reply to new requests within one working day, and to urgent problems with live projects within a few hours on working days.

Billing questions

For invoices, card payments, refunds or cancellations, email support@zohaiblabs.com with your invoice number. The Refund & Cancellation Policy explains how refunds work.

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